Privacy Policy

Below is a copy of the Privacy Policy for EMD Marketing Ltd.

EMD Marketing Ltd is committed to respecting and protecting your privacy. This Privacy Policy therefore sets out how we will process any personal data collected from users of the website www.emdmarketing.co.uk or from those using, or enquiring about, services provided by EMD Marketing Ltd.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We take your privacy very seriously. We are keen to obtain, retain and process your personal information in accordance with the law, including the Data Protection Act 2018 and the General Data Protection Regulation (“GDPR”).

Our contact details:

Name: Eleanor Dyer

Address: Swinford House, Albion Street, Brierley Hill, West Midlands, DY5 3EE

E-mail: eleanor@emdmarketing.co.uk

The type of personal information we collect:

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (i.e. a name, an email address, a telephone number and a business address).

· IP address and information relating to when you accessed, and how you interacted with content, when you visited www.emdmarketing.co.uk

How we obtain personal information and why we need it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· You are a client, or have recently been a client, of EMD Marketing Ltd.

· You have enquired about services offered by EMD Marketing Ltd either by phone, email or the contact form on www.emdmarketing.co.uk

· You are, or have in the past, worked with EMD Marketing Ltd (e.g. as a subcontractor or supplier).

We use the information that you have given us in order to:

· Contact prospective clients regarding services they have enquired about or to send quotes for services.

· Contact clients about their work and to deliver their work.

· Contact subcontractors or suppliers.

· Allow EMD Marketing Ltd to send invoices to clients.

We may share this information with any relevant subcontractors, but only when it is deemed necessary for work to be fully completed. The customer/client will be made aware of this prior to any information being shared.

There may also be some data that is collected automatically by cookies, in line with the settings in your cookie browser, if you choose to visit www.emdmarketing.co.uk. This may include:

· Your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.

This happens for the following reason:

· To help us to make improvements to website content and navigation.

Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling EMD Marketing Ltd to provide a better experience and service to you. You may, if you wish, deny consent.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting eleanor@emdmarketing.co.uk

(b) We have a contractual obligation.

How we store your personal information:

Your information is securely stored in a password protected spreadsheet which is stored within a secure cloud based storage system, with adequate anti-virus protection. We keep your name and contact details for 2 years or for the period necessary to fulfil the purposes outlined in this privacy policy (or until you request that the data be deleted). We will then dispose of your information by deleting your personal details from the data protection spreadsheet, emails, quotes, invoices and any other related documentation. Please note that even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at eleanor@emdmarketing.co.uk if you wish to make a request.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at eleanor@emdmarketing.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF